Privacy & Policy
Ultra Champ Runners (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you participate in our marathon, half marathon, and other running events, purchase our products (such as t-shirts), and use our services, including event registration, t-shirt and medal design and production, photography, videography (including drone services), timing solutions, and event planning and management.
By using our services, participating in our events, or purchasing our products, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
- Name, date of birth, gender, and contact information (email address, phone number, mailing address).
- Emergency contact information for event safety purposes.
- Payment information when you purchase products or register for events.
- Health or fitness-related information (only when required for event participation).
b. Non-Personal Information:
- Information about your device, browser, and usage of our website.
- Event photos, videos, and drone footage that may include your image.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. Event Registration and Management:
- To register participants for marathons, half marathons, and other running events.
- To process event-related payments and issue refunds, if necessary.
- To communicate important event details, such as start times, locations, and safety instructions.
b. Product Purchases and Delivery:
- To fulfill orders for t-shirts and other event-related merchandise.
- To manage t-shirt design and production, as well as medal design and production.
c. Timing and Results:
- To record and display race times and results, which may be made publicly available on our website or event platforms.
d. Media and Marketing:
- To capture and share event photos and videos, including drone footage, for promotional purposes, such as on social media, websites, or event recap videos.
- To market future events, offers, or promotions via email, unless you choose to opt-out.
e. Safety and Compliance:
- To ensure participant safety and comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers:
- We may share information with trusted third-party service providers, including payment processors, timing solution vendors, photography and videography partners, and event management platforms, to facilitate the delivery of our services.
b. Legal Requirements:
- We may disclose your information if required to do so by law or in response to a valid legal request.
c. Public Race Results and Media:
- Your race results, photos, and videos may be publicly shared on our website, social media channels, or other promotional materials.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
a. Access and Correction:
- You may request access to or correction of your personal information by contacting us at the email below.
b. Opting Out of Marketing:
- You can opt-out of receiving promotional emails by following the unsubscribe link in those emails or contacting us directly.
c. Media Use:
- If you do not wish to have your photo or video featured in promotional materials, please notify us in advance of the event.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Event media, such as photos and videos, may be retained indefinitely for historical and promotional purposes unless you request removal.
7. Third-Party Links
Our website or event materials may include links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our events and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
- Email: bd.ultracamprunners@gmail.com
- Phone: 01886020826
- Address: K-166,South Badda,Gulshan,Dhaka-1212
By participating in our events, purchasing products, or using our services, you acknowledge that you have read and agree to this Privacy Policy.